Concierge: PortSilk is the best solution to assist foreigners in their daily needs during their stay in China.
Trust and Confidentiality: At PortSilk concierges, we strongly emphasize on protecting your identity. We guarantee confidentiality: Our clients' information is protected and all interactions will be kept at the discretion of you and your concierge.

Customer care: Thanks to performing processes in our customer relationship management, we well know your profile, tastes and habits. By learning from each interaction with you, our concierges will provide you tailor-made services and will do their best to surprise you by exceeding your expectations.

Assistance: Household assistance: Reparation: Plumber, electrician, A/C, shoes, Courier from home to destination, Home cleaning and ironing, Cook, Tutoring and childcare, Dry cleaning picked at your home
Instant translations
Q&A service:
• Points of interest in a specific place
• Information about price ranges / Chinese culture
• Legal questions
Booking:
• Ticketing for concerts / live / expo
• Restaurant booking
• Nightlife venue booking
Transportation:
• Bus / Train / Plane tickets delivered at your home
• Self-service car rental
• Driver booking
• Chinese driving license examination
Shopping:
• Online shopping
• Personl shopper
• Shopping guide
• Gift shop
Leisure&Privilege: Travel
• Travel planning
• Access to our privilege offers
• Original tours and visits
Gourmet
• Cooking lessons
• Oenology lessons
• Restaurant suggestions & special offers
Leisure
• Well being
• Hairstyling
• Massage & reflexology
• Estheticians / Manicurists
• Looking for craftsmen
Buying agent/Purchasing agent/Sourcing agent/Business Translation Service/Assistant For Business Negotiation
Cooperation ways: Individual/Employed by your company/working as a freelancer/The company cooperation way
Services: • Finding new products and suppliers
• Audit existing suppliers.
• Manage negotiations and draft agreements.
• Perform factory inspections and quality control.
• Manage shipping and logistics.

Procurement Process: • Confirmation of product specifications and certification requirements
• Supplier sourcing
• Initial price research, sample order and selection of qualified suppliers
• Initial price negotiation
• Audit of qualified suppliers
• Final supplier selection
• Sales Agreement
• Production and Quality Control
• Shipping

Your eyes in the factory:
Initial Production Check
During Production Check: Ensure production processes and capacity
Inspect production quality and status. Follow our checklist or your custom inspection requirements
Pre-Shipment Inspection.
Container Loading Check
Empathy: Trust is everything: I am competent and reliable. I hope that we could establish a long-term partnership, rather than a one-time business. We are a well established company, with all the HK government required documents. We can give 100% guarantee to customers for our service. We have western orientation. We do as what we say and we are responsible for what we do.

Contract: My suggestion is to sign a detailed contract with you. Including: Sign statements of responsibility and conflict of interest, information privacy principles
Commission: Specify the Job guideline, can't take commission from factory is the first one. In most cases our commission is take 7%. Of course, Our commission is determined and customization with our client. It determines which control will use, how much time needed and what is the location (s) of the control (s). This is based on that we see each client / assignment as unique.