The majority of Essebi customers - though not all of them - are small and medium-size businesses which have particular reason to welcome the types of services offered by Essebi: The constant, personal relationship with the owners of the company, who handle client needs and requests directly; Prompt, effective service, seeing that, for any problem, the client can contact the technician best able to provide the solution at any point in time; A spare parts warehouse capable of satisfying client requests in 24 hours modification of the machine designs to meet special requests from clients the design, development and performance testing of tooling for the manufacture of the pieces the client is interested in. A key point in the Essebi marketing policy, as well as the contracts signed, is the client's right to withdraw from the agreement and reject the supply if the stipulated production result is not reached. A special five-year guarantee for the main machine parts the best quality/price ratio currently available on the market.